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QUESTIONS:
1) Q: How can I contact customer service?
2) Q: How do I request a catalog?
3) Q: How can I become a member?
4) Q: How can I order prints of paintings that are in the White House?
5) Q: Where are your Washington, D.C. stores?
ANSWERS:
1) Contacting Customer Service. You can contact customer service by calling 1-800-555-2451. Operators are available 24 hours a day / 7 days a week.
2) Catalog Requests. To request a catalog please go our CONTACT US page. Choose “Catalog” from the drop down menu and supply us with your mailing address in the “comments” field. One will be mailed to you. You may also download a copy of the catalog by clicking the link below. Our current gift catalog is usually available in early September.
PDF version of our latest catalog: WHHA CATALOG
3) Membership. The association does not have a membership program. However, if you subscribe to White House History, you will be in effect a member of the Association since we keep our subscribers apprised of all our activities and events. We can send you a catalog that includes the subscription form: CONTACT US . We only process subscriptions by mail at this point.
4) Ordering Prints and Posters. Prints from the White House collection are available through our Rights and Reproductions process. Please contact the Photo Archivist using this email address: rights@whha.org when you are ready to make your purchase. To review the ordering process in detail, a copy of our fees and guidelines is available @ RIGHTS & REPRODUCTIONS.
5) Visit our Washington, D.C. Stores. Our stores are located at 740 Jackson Place, N.W. (near the Farragut West Metro stop), and in the White House Visitor Center at 1450 Pennsylvania Avenue, N.W. in Washington, D.C.
Store hours are: Monday to Friday 9 a.m. to 4 p.m. at our Jackson Place location (closed on holidays), and 7:30 a.m. to 4 p.m. 7 days a week at our Visitor Center location (closed Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.)
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